Skip to main content

We are excited to announce the latest update to our Client Service Portal (CSP), designed to enhance and streamline your experience. This update includes several new features, with the most important being the ability for you to pay your invoices directly from the portal.

SC Labs Client Service Portal on laptop and mobile

What’s New?

  • Invoice History: View the history of your invoices in the CSP.
  • Invoice Detail View: Click into individual invoices to view line item details.
  • PDF Downloads: Download copies of your invoices for your records.
  • Results on Demand: COAs automatically released as soon as your payment is made.
  • Online Bill Payment: Pay all of your invoices online with a credit or debit card.
  • “Magic Link” Frictionless Payment: Securely log in and pay without entering a password. No need to worry if you’ve forgotten or don’t have a password.
  • Invoice Created Notifications (Email or SMS): Receive notifications based on your preference when an invoice has been created.
  • Invoice Due Notifications (Email or SMS): Receive notifications based on your preference when a new invoice is due for payment.

Coming Soon…

  • Invoice Multi-Select: Select multiple invoices and pay them all at once.
  • Advanced Filter, Sort, and Search: Easily find your invoices with enhanced search capabilities.
  • Role-Based Billing Users: Assign billing privileges to your finance department.
  • Auto-Invoice Pay: With auto-invoice payment active, we will charge your credit card as soon as your COA is ready and send you an invoice.

We’re here to help

We are committed to continually improving our services and your experience with us. We hope these new features make your tasks simpler and more efficient. As always, if you have any feedback or need assistance, please don’t hesitate to reach out to our support team. Thank you for choosing us for your cannabis and hemp testing needs.