Frequently Asked Questions (FAQ)
We provide testing for Cannabinoid Potency, Residual Solvent Analysis, Microbial Contamination, and Shelf Stability (Water Activity and pH).
No. We only test Industrial Hemp and Hemp Infused Products from Colorado manufacturers.
No. Due to the nature of Federal law in regards to hemp, we can only test Industrial Hemp and Hemp Infused Products made in Colorado.
Please note: any samples received through the mail will be immediately discarded.
Botanacor Services does not require METRC* registration.
* METRC is the seed-to-sale tracking software that is mandated by the Colorado Marijuana Enforcement Division (MED) for licensed cannabis cultivation facilities and infused product manufacturers. METRC registration for hemp is optional. To learn more about METRC hemp registration, click here.
We accept cash, check, money orders, and credit cards. Payment is required at the time of sample drop off.
Submitting your Samples
We are open Monday – Friday from 8:00 am until 5:00 pm. No appointment is necessary and you can drop off samples anytime during our business hours.
No. We only accept hemp samples that have been delivered to us in person. Hemp samples mailed via postal services like the USPS, UPS, or FedEx will be immediately discarded.
We work with a network of insured, third-party couriers that specialize in hemp deliveries. If you require a courier, please give us a call at (720) 460-3489 and we will provide you with a list of trusted couriers.
- Download and complete our Sample Submission Form and bring with your samples.
- Each sample should be submitted in its own container and labeled with the sample/batch name and type of test required.
- If you are submitting a hemp plant sample for potency testing, make sure that the sample is dry and thoroughly homogenized. Follow our guidelines for Sample Preparation and Drying.
- If you are submitting a sample for microbial contaminant testing, you will want to wear gloves when handling the sample to minimize the possibility cross-contamination.
Yes. If you are submitting a hemp plant (flower, shake, etc.) sample for a cannabinoid potency test, it should be completely dry/cured to have the most accurate representation of the final product.
No. You should homogenize your hemp plant sample before submitting to our laboratory.
We perform our Cannabinoid Potency testing on HPLC with spectral analysis. This allows us to report CBDa and THCa in addition to CBD and THC.
We perform Residual Solvent Analysis on GC/MS (Mass Spectrometry). Using GC/MS gives us three points of confirmation: 1.) retention time, 2.) Molecular Mass weight, and 3.) Daughter Ion Mass weight. Other laboratories use a standard GC with FID (Flame Ionization Detection), which can only provide retention time.
For E.coli and Salmonella testing, we use qPCR (quantitative polymerase chain reaction). For Total Yeast & Mold testing, we use 3m Petrifilms.
Yes, Botanacor Services is ISO/IEC 17025:2005 accredited through A2LA (American Association of Laboratory Accreditation). A2LA is the only independent, 501(c)3, non-profit, internationally-recognized accreditation body in the United States that offers a full range of comprehensive laboratory and laboratory-related accreditation services and training.
Our certificate number is: 4329.02. In addition to be ISO/IEC 17025:2005 accredited, we follow current Good Manufacturing Practices (cGMP) and Good Laboratory Practices (GLP).
Each client is provided with a private website or “Client Portal” to login and securely view/retrieve their laboratory results.
By request, you can add as many email addresses to the distribution list within your company as you’d like. Written approval is required by a manager to add email addresses to the distribution list. Note: It is your responsibility to notify Botanacor of changes to your distribution list.
Your results are conveniently organized in a nested folder structure as follows: Year > Month > Test Type > Date of Upload.
Yes. You can download individual results one at a time or you can download all results within a specific folder. Hover your mouse over the folder icon and a download link will appear.
In the top upper right corner of your Portal is a search bar. Simply type in the sample name or the batch ID you provided. You can also search by date or type of test.
Using SSL, every communication is sent over a secure, encrypted connection. Additionally, data is always stored encrypted when at rest. Our service is monitored 24/7, and our practices are verified by VeriSign. We automatically create encrypted backups of your data using 256-bit encryption with multiple redundancies. Our server vendor maintains security protocols in place for organizations to remain HIPAA compliant. Through their relationship with Amazon Web Services, your data is stored with SSAE 16 certification and PCI DSS Level 1.