To our valued customers,
As the Coronavirus (COVID-19) situation continues to evolve in our country, Botanacor Laboratories remains committed to the health of our team and their families as well as our customers’. We also know we are a critical component of getting your products to market and therefore we are actively working with our suppliers to minimize any supply chain interruptions. At this time, and for the foreseeable future, we are OPEN FOR BUSINESS and providing the same level of quality and response you have come to trust.
In doing our part to reduce the potential for transmission and to help flatten the curve, we are implementing new sample submission protocols effective immediately.
- You are encouraged to ship all samples via USPS to 1301 S. Jason St. Unit J, Denver, CO 80223. USPS does a great job of getting samples to us every day.
- If you wish to drop your samples off, we have a white drop box for you to use outside the front door. Please leave samples there, we are checking for them frequently and will log them in as soon as we can. We have sample submission forms and pens in the box so you can complete your paperwork before leaving the samples with us. By limiting exposure to our customers we stand a far better chance of keeping our employees healthy and testing for you.
- If you need to speak to someone about your sample submission, please call (888) 800-8223 and we will get back to you promptly.
In these times of uncertainty, Botanacor remains committed to you and the success of your business. Take care of yourself, check in with your loved ones, and remember, we will get through this.
In good health,